benefits of the better business bureau

Finding the right business for your next project isn’t always easy. In St. Louis, for instance, there are hundreds of businesses offering fencing and fence installation. If you’re not familiar with fencing, it can be hard to know what to look for.

The Better Business Bureau can help.

What is the Better Business Bureau?

The Better Business Bureau (BBB) is a nonprofit organization dedicated to connecting consumers with trustworthy businesses. BBB accredited businesses are held to strict standards and ethical business practices, including honest advertising, consumer privacy safeguards, and consumer disclosure. In the eastern Missouri and southern Illinois, the St. Louis BBB is a helpful resource to give you confidence when deciding who to do business with.

Why is it important?

BBB Accredited Businesses are different; it’s all about trust. Businesses accredited by the Better Business Bureau must abide by a strict Code of Business Practices and Code of Advertising. All BBB businesses and their customers are covered by the organization’s dispute resolution services, too. Any complaints or disputes reported to the BBB are included in that businesses’ public profile. So when you’re deciding who to do business with, be sure to consider the following:

  • Is the company BBB accredited?
  • What is the company’s BBB rating?
  • How many complaints have been filed with the BBB against the company?

How does it work?

Every business rated the BBB is given a letter grade, from highest (A+) to lowest (F). The rating is based on a number of factors, including:

  • Complaint history
  • Time in business
  • Business transparency
  • Licensing
  • Advertising practices

The BBB rating gives you a valuable at-a-glance look at how trustworthy a business is…and it represents the BBB’s opinion of “how the business is likely to interact with its customers.” If you’ve ever considered hiring a business and thought…”Am I going to be treated fairly? Will pricing be fully transparent and honest? Does the business have a history of customer complaints?”…a quick check of the company’s BBB rating can help you know what to expect.

Where can I start?

Whether you’re looking for fencing or anything else, if you’re in St. Louis (or any place else for that matter), check out businesses’ BBB rating, complaint history, and consumer reviews before buying.

>> Get Started: Search the Better Business Bureau’s online business directory.

Maintenance-Free AdvantageAt Maintenance-Free Outdoor Solutions, we’ve been rated A+ with 0 complaints filed for more than 20 years by the Better Business Bureau. Learn more about what sets Maintenance-Free Outdoor Solutions apart from other St. Louis fencing companies, and request a free, no-obligation estimate.

Everything we offer — whether full-service installation or DIY — is backed by the Maintenance-Free Advantage: our promise of every day low prices, superior quality, and service.

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